Customer Portal Access Interruption

Incident Report for NeuroID

Resolved

The authentication service provider has resolved their incident and we are observing restored access to our Customer Portal.

Posted Apr 17, 2024 - 15:44 UTC

We are observing restored access to the Customer Portal and continue to monitor the status of our authentication provider.

Posted Apr 17, 2024 - 15:38 UTC

We are currently experiencing an interruption to the Customer Portal due to an incident at our authentication service provider.

Posted Apr 17, 2024 - 15:24 UTC

This incident affected: Web Application.